Terms of use
These Terms of Use apply to this website, operated by Vando System LLC (“Vando,” “we,” “us”) of Brockton, Massachusetts. By using the site, you agree to these terms. If you do not agree, please do not use the site.
Our services
Vando sets up, adjusts, and maintains done-for-you AI receptionist and phone answering services for local businesses such as roofers, plumbers, salons, and construction companies. We also offer a free business assessment: a 15–20 minute conversation about how your calls come in, followed by findings and a written roadmap. The assessment is free and creates no obligation to buy anything.
Any paid service is governed by the written quote or agreement we provide for your business. If that document conflicts with these terms, the written quote or agreement controls for that service.
Pricing
We do not list a setup fee or monthly price for the receptionist on this site. Your price depends on how many calls your shop gets and what the receptionist should handle, and it is confirmed in your written quote before any setup or payment. Nothing on this site is a binding offer until we confirm it in writing.
Sample calls and demos
The sample calls, demo videos, greeting comparisons, and interactive sample call on this site are pre-recorded demonstrations. They use computer-generated voices and a fictional shop, caller, address, and phone number. They show the kind of call handling we set up; a live AI receptionist for your business responds in real time using your own business details and rules.
No guarantees
We work to make our services useful, but we do not guarantee any particular result, such as a number of calls answered, jobs booked, or revenue. An AI receptionist can misunderstand a caller or make mistakes, and it does not replace emergency services; in an emergency, callers should contact 911 or the appropriate utility. The site, the calculator, the blog, and other content are provided “as is” for general information and are not legal, financial, or professional advice. Calculator results are estimates based only on the numbers you enter.
Your responsibilities
When you submit a form, chat with us, or call us, please give accurate information and only share details you are allowed to share. Do not misuse the site: do not try to break it, overload it, scrape it in a way that disrupts it, submit spam or automated requests, or use it for anything unlawful.
Calls, texts, and chat
Calls to our business line are answered by an AI receptionist and may be recorded and transcribed, as described in our Privacy Policy. By submitting a form and checking the consent box, you agree that we may contact you about your request by phone, including a call that may be with an AI assistant and may be recorded, and by a related text message. You can opt out at any time by replying STOP or emailing us. The live chat is provided by a third party, Tawk.to.
Intellectual property
The text, design, audio, video, and other content on this site belong to Vando System LLC or are used with permission. You may view and share links to the site, but you may not copy or reuse its content for commercial purposes without our written permission.
Third-party services and links
The site uses or links to services run by others, such as the live chat. We are not responsible for their content or practices, and their own terms and privacy policies apply.
Limitation of liability
To the fullest extent the law allows, Vando System LLC is not liable for any indirect, incidental, special, or consequential damages, or for lost profits, lost business, or lost data, arising from your use of this site or its content. Liability for paid services is governed by your written quote or agreement. Some laws do not allow these limits, so they may not apply to you.
Governing law
These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Massachusetts. If any part of these terms is found unenforceable, the rest remains in effect.
Changes
We may update these terms from time to time. When we do, we will change the “Last updated” date at the top of this page. Continuing to use the site after a change means you accept the updated terms.
Contact
Vando System LLC, Brockton, Massachusetts. Email: [email protected]. Phone: (331) 241-4033. Our Privacy Policy explains how we collect and use information.